About Me

I'm a strategic and experienced User Experience Researcher specializing in digital customer experiences within healthcare and technology.

 

Throughout my career I've focused on deeply understanding the behaviors, needs, and motivations of patients, caregivers, and healthcare providers to drive meaningful and innovative product designs.

 

My expertise includes leading mixed-method research studies, translating insights into strategic action, and advocating for user-centric solutions across cross-functional teams.

 

I'm passionate about mentoring fellow researchers, embedding empathy and data-driven insights into the product development lifecycle, and shaping visionary research practices that significantly enhance user satisfaction and product effectiveness.